Terms & Conditions

Terms & Conditions

The terms and conditions below apply to your use of the cwfishingsupplies.co.uk website and all orders placed with CW Fishing Supplies Ltd. By visiting or shopping at cwfishingsupplies.co.uk you agree to accept these conditions as stated below, so we encourage you to take time to read carefully before placing an order through our online store. Thank you.

Your Contract with CW Fishing Supplies Ltd

Once you place an order through our safe and secure website with CW Fishing Supplies Ltd we will send you an order acknowledgement receipt to the email you first registered with. This will recognise that we have received your order, and we are then processing it, taking payment with the details you sent to us and the product(s) are then packed and despatched by our warehouse team. We then send you a tracking number from our authorised courier company.

Please note, that we do have the right to decline to supply the goods although we will do our best to ensure that this never happens. This may be due to error in stock availability, damaged products, unable to deliver to the country given or payment issues, we will explain if this happens. We also reserve the right not to fulfil your order for any reason if, for example we have made an error on the price of the product or the product you have ordered becomes unavailable or discontinued, In the event of any of these circumstances occurring and if payment has been taken, we will refund you the cost of the product only. We do make changes to our website, we are entitled to do this without giving notice but the terms and conditions that applied at the time when you placed your order will continue to apply to those products. 

Delivery Guidelines

We deliver to all postcodes in the UK and Ireland using recognised and trusted couriers. Delivery details are clearly set out on the checkout pages as you place and confirm you order, so please take time to confirm the correct details and service as we do offer collections from our warehouse (agreed time and date) , 2-3 day delivery as a standard cost and next day delivery at a extra cost. We also ship worldwide and the price will be displayed once you have selected the country of destination and, if applicable, zip / post code. As stated above, a tracking number will be issued once your order is despatched.

Stock Availability

We try to keep as many of our products in stock as we can and their availability is indicated on the website with a live stock count which is connected to our in house stock software. If we have run out of a product that we are still showing and a order is placed for it, we will notify the customer instantly and will either offer a replacement product to the same specification, a refund on that product only or give a date of when it is expected in stock.

Prices

All products for sale on cwfishingsupplies.co.uk are priced with VAT and maybe subject to change and delivery unless specifically stated otherwise.

Privacy Policy

Here at CW Fishing Supplies Ltd we take your privacy very serious. We only use your personal details to process your order and if you’ve agreed, to send our monthly newsletter. We do not pass onto third party companies and have the latest security software to keep your details safe. If you would like us to remove your personal details from our system once you’ve placed an order, please contact us at customerservice@cwfishingsupplies.co.uk. We comply with all GDPR regulations.

Important Disclaimer

We will not be held liable or responsible for any failure or delay in meeting any of our obligations to you outlined in the terms and conditions caused by unauthorised use, unauthorised access to our website or by events outside our reasonable control. You will be responsible if you use this website in breach of these terms of use and will reimburse us for any loss that you cause to us as a result of your misuse. 

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